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Collection FAQ's

Phones 4 Charity® Frequently Asked Questions

What is a Phone Drive?

The Phones 4 Charity Phone Drive program is a completely new approach to fundraising. A Phone Drive enables your organization to capitalize on the untapped value of the estimated 800 million used cell phones lying idle in America's closets and drawers. These phones are just waiting to be reprogrammed, refurbished or recycled to help benefit your community. Here's how it works: You collect used cell phones and we'll send you a check to help support your organization's revenue objectives.

Is my organization eligible to collect?

Any qualified 501(c)(3) nonprofit, charity or grassroots organization is eligible to receive funds through a Phones 4 Charity Phone Drive.

How much is each used cell phone worth?

Current phone models are most in demand and can yield $10.00 - $20.00 or more per phone for your charity. Second tier, older phones will typically generate between $1.00 and $3.00 for your charity. And, although we will recycle the obsolete models, they will yield no funding for your charity. If the phones you collect are typical of those we have received in other collection efforts, you might conservatively target to receive $5 - $8 per phone on average for your charity, but it all depends on the mix of phones you collect.

Can we collect any and all cell phones?

Please collect only wireless (cellular or PCS) phones. Cordless phones meant for home use are not acceptable. All wireless or PCS hand-carried (not vehicle installed) phones are accepted, but outdated wireless phones are discouraged. Smaller, newer phones generate the most funds. Mobile-installed telephones (including so-called "bag phones"), two-way radios, pagers, walkie-talkies, etc. are also accepted and will be recycled.

Does my organization have to worry about being charged for the airtime if the phones are refurbished?

No. When the phones are refurbished, they are completely cleared and reprogrammed. Donors should, however, be reminded to deactivate their wireless service before donating their phone(s).

How will you track the number of phones collected?

All wireless phones will be hand counted and entered into a database. Please indicate on the shipping label the number of phones contained in each box.

When will my organization receive a check?

Your organization will receive a check within 30-45 days of Phones 4 Charity receiving your phone shipment.

How long should we conduct our collection effort?

The duration of your collection effort is up to you. Of course, the more wireless phones you collect, the more funds you will generate for your organization. We recommend a collection last at least 90 days.

How do I ship my phones?

Shipping will be free with the collection of 30 or more phones. When you are ready to ship, simply call 1–888-846-0818 to make shipping arrangements. Please note: We will not accept shipments sent C.O.D.

What if my phone doesn't work?

The collected phones need not be in working order. Phones that cannot be refurbished will be recycled and disposed of according to the appropriate EPA regulations.

Whom may I contact if I have questions?

You may call: 1–888-846-0818

or e-mail: phonedrive@phones4charity.org



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